01
Core Domains Overview
Learn about the essential domains that power Dafira's functionality:
Storage Domain
stgovrnprodfr001.blob.core.windows.net
Secure storage for static files and documents
API Domain
prod.api.ongovrn.com
Backend services and data processing
WebSocket Domain
api.dafira.ai
Real-time updates and notifications
Signature Domain
apps.universign.com
E-signature services integration
02
Network Requirements
Ensure your network is properly configured to use Dafira:
- Allow HTTPS traffic (port 443) for all domains
- Allow WSS traffic (port 443) for api.dafira.ai
- Configure firewall rules to permit access
- Ensure DNS resolution for all domains
- Test connectivity to all required domains
Protocol Details
HTTPS (Port 443)
- Secure web traffic
- Encrypted data transfer
- Required for all domains
WSS (Port 443)
- Real-time communication
- Live updates
- Required for api.dafira.ai
03
Troubleshooting Connection Issues
If you experience connection problems, follow these steps:
- Check your internet connection
- Verify firewall settings
- Clear browser cache and cookies
- Try a different browser
- Contact IT if issues persist
Common Issues
Connection Timeout
Usually indicates a firewall issue or network restriction. Contact your IT team to verify domain access.
WebSocket Error
Check if your network allows WebSocket connections. Some corporate networks may block them.
SSL Certificate Error
Ensure your system's date and time are correct, and your browser is up to date.
Quick Reference
Required Domains
- stgovrnprodfr001.blob.core.windows.net
- prod.api.ongovrn.com
- api.dafira.ai
- apps.universign.com
Required Ports
- HTTPS: 443 (TCP)
- WSS: 443 (TCP)
Need Help?
Having trouble connecting to Dafira? Our technical support team is here to help.